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Frequently Asked Questions

BENGAY® products are topical, over-the-counter pain relievers that can be applied at the site of discomfort to provide temporary relief of minor arthritis pain, backache, muscle and joint pain. You should not use BENGAY® products on wounds or damaged skin. Please always read and follow the label for correct usage.

BENGAY® Products are safe when used as directed. In order to ensure the safety and quality of our products, we recommend that you use them before the expiration date.

No. BENGAY® products should NOT be used with a heating pad. Please always read and follow the label for correct usage.

BENGAY® products can be applied to the site of discomfort – sore muscles or joints. If you have specific questions, please consult your primary healthcare provider.

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We Want to Hear From You

Please feel free to contact us regarding any questions or comments you may have about BENGAY® products. If you need to report an adverse event or side effect from one of our products, please phone us at 1-800-223-0182. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.

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